No, this is not an insurance plan. Our discount plans provide you with discounted prices on a wide range of health care services and products; you will pay the discounted rate at the time services are received.
First, you can find participating providers by using the "PROVIDER SEARCH" page on this website or by calling (855) 552-6735. After confirming the provider's continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the provider.
Yes, one of the wonderful features of our discount plans is that your entire household can receive the discounts, even children away at college!
You can find participating providers for the discount plan by visiting the "PROVIDER SEARCH" page on this website or calling (855) 552-6735.
After you have successfully become a member, you will be entered into our system immediately. Simply call us at (855) 552-6735 to receive your member ID number. You'll receive your membership materials by email in about 2-3 business days.
If you need additional cards for your household, or have lost your card, please call Member Services at (855) 552-6735 or email us at [email protected]. You will receive your membership materials by email in about 2-3 business days.
You may go to the provider of your choice. However, you will only receive a discount by going to a participating provider.
While some ZIP code areas may have a limited number of providers, there are usually providers within a 50-mile radius of your ZIP code. You can refer a provider for participation in the network by visiting and selecting "PROVIDER SEARCH." The program administrator will contact the provider with information on how to apply to participate in the program. Because of the application and credentialing process, it may take 60 - 90 days before a provider is added to the network. Not all providers will agree to accept the discounted fees required by the program.
You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your provider to see if he/she could recommend any of the participating specialist locations.
If you need a membership card, please call (855) 552-6735. For faster service, email us at [email protected].
You can send a copy of your bill and a written letter to the administrator of the plan: Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.
Another great feature of the discount plan is your ability to select any provider from the network. You can change providers at any time, and household members can select their own providers. For help finding participating providers, visit the "PROVIDER SEARCH" page here or call (855) 552-6735.
Please submit all issues in writing, including a copy of your bill to:
Careington International Corporation
Attention: Member Services
7400 Gaylord Parkway
Frisco, TX 75034
Phone: (855) 552-6735
The providers will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.
You may opt out of any mail or email communications by emailing [email protected] or calling (800) 422-4492.
Careington International Corporation
Attention: Member Services
7400 Gaylord Parkway
Frisco, TX 75034
Phone: (855) 552-6735